Our technology was designed for rewards and loyalty programs. So we have a web-based, enterprise solution that can be easily installed in your call centers. The system is powerful, flexible, and easy-to-learn, reducing time to proficiency. Plus, call scripting, customer notes and escalation queues are standard features.
We can also provide a variety of customer support options, including website hosting for online redemption, toll-free 800 number support via integrated voice response (IVR) or live agents, and web-only customer service. Ask about our multilingual capabilities
Our team will objectively assess the most efficient and cost-effective channel for servicing your program’s customers and make appropriate recommendations.